PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.
This website is owned and operated by ADELMAC.
Misuse of the website
The user prohibited from using this website to post or transmit any content that is or may be infringing, false, misleading, intimidating, libelous, invasion of privacy, obscene, pornographic, abusive, discriminatory, illegal or any content that may constitute or encourage conducts that may be considered a criminal offense, violating the rights of any party or that in any way may give rise to civil liability or infringe any law. The use of this website for advertising purposes or for any other commercial promotion activities is also prohibited.
The shipment of the products sold by ADELMAC is done by land or sea, depending on the country. The products leave our facilities properly packed, until the moment of delivery.
The delivery times are only indicative; they can be changed in case of adverse situations. The change of the delivery time can’t, in any case, be cause for compensation or possible reimbursement of shipping costs. Always contact your salesman for more precise information regarding the delivery time of your order.
Shipping costs are estimated according to the location and volume of the order, being communicated previously to the customer before validating the purchase. The customer won’t be able to complain after agreeing and payment of the order.
If you wish to cancel your order, the amount of the 50% down payment will not be refunded, once it is a personalized product.
The client has a deadline of 5 working days to make the complaint of a product. If the product is damaged due to transportation, you should complain directly to the transportation company. In case the damage of the product is the responsibility of ADELMAC, a photographic proof of the product will be requested to prove the damage before any collection is carried out.
After confirmation of the complaint by the ADELMAC team, we will proceed to the collection through a transportation company and we will replace the product. The costs will be supported by our company.